How to install my 5-speed ready central vacuum
See the video below to know how to install your central vacuum
How to adjust the Air relief valve?
See the video below to know how to adjust the air relief valve.
How to connect my central vacuum to the Smart App?
Refer to the video on how to connect your central vacuum to the smart app.
I have several wires going to the vacuum, can I connect them all in the low-voltage socket ?
Note: We always recommend to use professionals help for the electrical installation. No, our low voltage connectors can only accepte one wire at a time. You will need to splice the positive wires together and the negative wires together into one single wire for each positive and negative. Most low voltage wires will have a specific [...]
Where is the mounting bracket, disposable bag and permanent filter for my vacuum system ?
When you receive your vacuum system, everything is inside the bottom or top canister depending of the model.
How can I make a Warranty claim ?
To make a warranty claim, please to contact us directly by phone 1-800-776-7891 or by email at info@myovo.net. One of our agents will ask you a few questions to determine the issue is and provide the most efficient way to resolve it for you. A proof of purchase is required.
My lights are blinking, what could be the issue ?
There are a few things to verify before calling an electrician. Is the dimmer compatible with the lights or do you have different lights connected together on the same switch? All our lights have been tested with different dimmers to assure the compatibility. This compatible dimmer list can be found on our website by clicking the [...]
Where can I find Spec Sheets and installation manuals?
All additional information can be found on the product page under the product image.
HEPA filter, how to install and what is it for ?
The HEPA filter is an extra filtration bag that is installed over the permanent filter. Mostly used for strong allergies, for pets or for additional filtration and added protection for the motor.
