WARRANTY
The OVO Warranty on the central vacuum system & power unit is only valid for the original owner and is non-transferable. The warranty below only covers parts and includes a 1-year labor warranty. The use of electrical power other than prescribed on the unit and (or) any repair(s) made by other than authorized service personnel will render this warranty null & void. The warranty will also be null & void if the system and (or) its accessories have been used on wet surfaces. This warranty is for residential applications ONLY; this warranty does not cover commercial or industrial usage of the product. The manufacturer is not responsible for any transportation/freight. Proof of purchase is mandatory, and the invoice for the installation of the qualified electrician.
The Central Vacuum Power Unit’s Motor & Module – Ten (10) years
OVO will repair or replace any defective motor or electronic module of the central vacuum power unit for the first ten (10) years following the purchase date if used in normal conditions and properly maintained, as stated in the power unit instruction manual.*1
Certain conditions apply: The permanent filter should be replaced or cleaned each time the canister is emptied, or after every three (3) disposable bag changes. This helps prevent debris build-up on the filter, protects the motor compartment, and ensures the warranty remains valid.
*1: Smart electronic module warranty is only 1 year
Cleaning tools, carpet brushes, and flexible hoses, Two (2) years
The cleaning tools, the carpet brushes, and the flexible hoses used adequately and in normal conditions, are warranted for two (2) years, following the original date of purchase, against manufacturing defects. The warranty does not cover the normal wear of bristles, turbines, lamps, belts, carbon brushes, and roller bearings from the Power brush.*2
Certain conditions apply: The warranty does not cover the normal wear of bristles, turbines, lamps, belts, carbon brushes, and roller bearings from the turbo brush and electrical carpet brush. The warranty does not cover the telescopic wands and switches
*2: Garage attachment kit warranty is only 1 year
Range hoods – Two (2) years
OVO will repair or replace any defective motor or electronic module of the range hood for the first two (2) years following the purchase date if used in normal conditions and properly maintained, as stated in the instruction manual.
25 Years Lifetime Warranty For Only 99.99$
The OVO lifetime Warranty on the central vacuum system & power unit is only valid for the original owner and is non-transferable. The warranty below only covers parts and includes a 1-year labor warranty. The use of electrical power other than prescribed on the unit and (or) any repair(s) made by other than authorized service personnel will render this warranty null & void. The warranty will also be null & void if the system and (or) its accessories have been used on wet surfaces. This warranty is for residential applications ONLY; this warranty does not cover commercial or industrial usage of the product. The manufacturer is not responsible for any transportation/freight. Proof of purchase is mandatory, and the invoice for the installation of the qualified electrician.
The Central Vacuum Power Unit’s Motor & Module – Twenty-five (25) years
OVO will repair or replace any defective motor or electronic module of the central vacuum power unit for the first twenty-five (25) years following the purchase date if used in normal conditions and properly maintained, as stated in the power unit instruction manual. *1
Certain conditions apply:
Certain conditions apply: The permanent filter should be replaced or cleaned each time the canister is emptied, or after every three (3) disposable bag changes. This helps prevent debris build-up on the filter, protects the motor compartment, and ensures the warranty remains valid.