What amp/voltage does the LOW VOLTAGE HOSE work with?
This kit works with low-voltage. Inside your wall inlets, you must have 2 low-voltage pins in order to have the on-off switch to work
Does the 12″ floor brush work on carpets?
No, this kit is made for hard surfaces. If you are looking for a kit that cleans rugs, I invite you to look at our Deluxe plus Kit. You can find it but typing the following product number in the amazon search bar: B074HK9G42.
Is the soft start function accomplished by a mechanical clutch or electronically by a circuit in the motor?
The soft-Start/stop Technology is accomplish form the electronic module of the vacuum.
How to do a by pass
suzanne2019-07-25T14:13:15-04:00To know how to do a vacuum bypass, please refer to this document
Is the vacuum compatible with my existing piping?
Yes, the vacuums are compatible with certified 2’’ standard piping systems F2158. If the piping network is not a 2'' standard piping system, a pipe reducer may be required to adjust to different size pipping.
Why hot air is coming out of top of the vacuum
suzanne2020-11-17T07:20:44-05:00IT'S NORMAL, there is always a gap because it takes space so that the piping is not too narrow in the air intake to avoid any damage. Please refer to this document for more explanation
What does the different LED light color mean?
The LED indicator light keeps you aware of the statue of the unit. See document for color meaning.
My vacuum has no power. What should I do?
Look at this document to know the steps to follow if you have no more power on your unit.
How to reset my pc board?
Refer to this document for the step to follow to reset your PC board
Why is my unit surges?
If your unit surges, you must follow these steps to find the problem. Refer to this document to know the steps to fix the problem.